Refund and Returns Policy
At TaanSeen.com, we strive to ensure your satisfaction with every purchase. Our Refund and Returns Policy is designed to provide clarity on the procedures for refunds and returns.
1. Returns Policy:
- We accept returns within 7 days from the date of delivery.
- To initiate a return, please contact our customer service team at +92-313-3132-124 or email us at taanseenpk@gmail.com.
- Items must be in their original condition, unused, with all original tags and packaging.
2. Refund Policy:
- Refunds are processed once the returned items are received and inspected.
- Refunds will be issued to the original payment method used during the purchase.
- Shipping charges are non-refundable.
3. Eligibility for Returns and Refunds:
- Customized or personalized items may not be eligible for returns unless they are defective or damaged upon receipt.
- Items purchased during a sale or promotional period are generally eligible for returns.
4. Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a return or exchange at no additional cost.
5. Return Process:
- Contact our customer service team to initiate the return process.
- Pack the items securely, including all original tags and packaging.
- Ship the package to the address provided by our customer service team.
6. Refund Processing Time:
- Refunds are typically processed within [insert number] days after we receive the returned items.
- The time taken for the refund to reflect in your account may vary based on your payment method.
7. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.
8. Cancellation of Orders:
- Orders can be cancelled within 24 hours of placement. Contact us immediately if you wish to cancel an order.
9. Contact Us:
- If you have any questions or concerns about our Refund and Returns Policy, please reach out to our customer service team at +92-313-3132-124 or email us at taanseenpk@gmail.com.
10. Policy Updates:
- We reserve the right to update our Refund and Returns Policy. Any changes will be reflected on this page.
This Refund and Returns Policy was last updated on [insert date]. We appreciate your trust in TaanSeen.com, and we are dedicated to providing a transparent and customer-friendly shopping experience.